Refund Policy

At Para Babies, we carefully select every product with love, comfort, and safety in mind. We understand that choosing items for your little one is a thoughtful process, and we want you to feel confident while shopping with us.

Exchange Policy

We currently offer exchange only (no refunds).
You may request an exchange if:

  • The product is unused

  • In its original packaging

  • With all tags and accessories included

To request an exchange, please contact us at [your email or IG DM] within 3 days of receiving your order.

Once approved, you can return the item to us and we will ship your exchange item after receiving and inspecting the original product.

In Case of a Damaged or Incorrect Product

If the item you received is damaged or not what you ordered, please contact us within 24 hours of delivery with clear unboxing video/photos.
We will happily send a replacement, free of cost.

Non-Exchangeable Items

For hygiene and safety reasons, the following cannot be exchanged:

  • Feeding items

  • Pacifiers & teethers

  • Bath accessories

  • Clearance / Sale items

We appreciate your understanding — your baby’s safety comes first.